Terms and conditions of use and privacy policy
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General provisions

Please read these terms carefully before purchasing the product in the online store 0808.lv. You agree to these terms by accessing the 0808.lv website. The terms and conditions have been developed in accordance with the legislation of the Republic of Latvia. SIA 0808 is not responsible for any direct or indirect losses related to business, business profit or intangible benefits that may be caused by the use of the 0808.lv website. SIA 0808 is not responsible for non-fulfillment of obligations or extension of the term of performance, if it was caused by events beyond our control.

Ordering

You can buy the products you are interested in, which are available on our website, by clicking on the product. Then you will have to fill in the order form with the possibility to check and correct possible input errors in the order details and confirm the order by clicking the button - "Add to cart". After placing the order to the e-mail address specified by you, you will receive an invoice from us with your order number and total amount. The order has been accepted and the agreement between us is considered concluded only when you have received an e-mail from us confirming the shipment of the ordered product.

We may not be able to process your order if there is a problem with your bank payment authorization or credit / debit card payment authorization, or if the item you ordered is out of stock.

Product image and description

Products may have some differences in shape, color, packaging or design, and the image may contain parts that are not included with the product. Product descriptions are for information only, parameters or configurations may be subject to changes or modifications specified by the manufacturers. If you have a question about the product, please contact us by e-mail 0808info@gmail.com, indicating the name of the product.

Price and payment

All prices in the online store are indicated per unit of the product and include all promotions, special offers and VAT 21%, but do not include the cost of delivery service. Once you have selected the type of delivery service from the available options, the delivery service fee will be added to the total order amount.

Prices are subject to change at any time, but changes will not affect orders that have already been approved.

The order cannot be processed until it has been paid in full. After placing the order, you will receive an invoice to the specified e-mail address with all the necessary information to pay for the order by bank transfer. When paying the invoice, please indicate your order number in the purpose of payment.

Delivery

Currently, we can offer delivery of goods only in the territory of the Republic of Latvia. We offer two types of delivery: standard delivery and courier delivery in Riga. You can choose the type of delivery at the time of ordering. Attention, if you have chosen the Standard delivery, please indicate in the notes on the order the most convenient place for receiving the order.

You will receive all the ordered goods within one order to one delivery address, which is indicated at the time of ordering. We cannot deliver goods from a single order to multiple addresses, and we are not responsible for any additional shipping or placement of the ordered goods.

Delivery of goods to order

Products that are available "on order" are in the warehouses of our partners and can only be purchased by prior order. Usually the delivery time for custom goods is up to 14 working days. To compensate for the waiting time of the product, we are happy to offer the lowest possible prices! Delivery times may vary depending on the availability of the product in the warehouse, with the prior agreement of the customer.

Attention, if one order contains goods from both the "By order" section and from the goods in stock, then the order will be sent after the order has been completed in one postal item.

Please read the information below about the order payment process:

We will send an invoice with all the necessary information to pay for your order to the e-mail address provided by you. If you do not receive an invoice, please carefully check the spam section of your e-mail, as well as the correctness of the e-mail address provided.

After receiving the invoice, please pay it by bank transfer to the details indicated in the invoice within 1 working day. If the order is not paid on time, it will be canceled.

In case of doubt, we will be happy to answer all your questions. Please contact us by e-mail 0808info@gmail.com

Information about delivery of goods from the online store 0808.lv

Delivery in Latvia

Delivery with Omniva - suitable if you do not want to wait for a courier at a certain time, just choose this type of delivery and indicate which place is most convenient for you. How to receive the shipment: When the product is delivered to the place of your choice in the terminal, you will receive a text message to your phone. After receiving the text message, go to the Omniva parcel terminal. Enter the code received in the text message and remove the shipment from the open locker. The shipment must be picked up within two days of receiving the text message.Courier delivery in Riga - suitable if you want to receive the product at home. On the day of delivery of the goods, the courier will call and inform you about the delivery time of the order. Before accepting the goods and signing the bill of lading, visually evaluate the packaging of the goods in the presence of the courier!

Attention, if one order contains goods from both the "By order" section and from the goods in stock, then the order will be sent after the order has been completed in one postal item.

Latvijas pasts - We will send the product to the nearest post office to the address specified by you.

If you have any questions, please call or email us at 0808info@gmail.com

Risk and ownership

In the case of purchased goods, the responsibility passes to you at the time of delivery of the goods and after this time we do not accept any liability for damage, loss or destruction of the goods, unless the goods have already been delivered damaged or incorrectly or incorrectly delivered.

Order cancellation, product return and refund

Right of withdrawal

The product must be returned within 14 days.

Transport costs for return or exchange of goods shall be borne by the Buyer.

If you want to return the product, please contact us immediately by e-mail 0808info@gmail.com, including in the message the order number, name, surname, e-mail address, product code (s) you want to return, as well as please indicate the return reason and whether you would like compensation or exchange of the value of the goods.

According to Article 12 (6) of the PTAL, the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal. The returned product must not have been used or used (without perfume and other odors, without cosmetics and cigarette stains, pulled threads, etc.), in the original sealed packaging and in the same condition as you received it. When sending the goods back to the seller, it is necessary to attach all documents confirming the receipt of the goods (invoice, postal receipt, etc.). At the bottom of the invoice, please write down the reason for returning the product.

Please note that SIA "0808" has the right not to accept the returned product if it was used and / or damaged and if it does not have the original packaging or it is significantly damaged, or the product has otherwise lost its original appearance.

By starting to use the product, the buyer confirms that the product corresponds to the order and is not subject to acceptance.

If all the provisions of the right of withdrawal are observed, the money for the returned product, except for delivery costs, will be credited to the bank account from which the payment for the order was received within 30 (thirty) calendar days, counting from the moment of receipt of the product. If you have any questions about the return or exchange of the product, please contact our customer service team by e-mail 0808info@gmail.com.

SIA “0808” does not keep copies of the concluded purchase agreements.

Copyright

All editorial, layout, image, design and concept copyrights on this website belong to SIA 0808 and any copying or other unauthorized use thereof will be considered a violation of our rights and will give us the right to legal prosecution. Trademarks, copyrights, company names, trade names, and brands associated with the products displayed on this website are the property of their respective owners.

SIA 0808 e-shop PRIVACY STATEMENT

SIA 0808 is committed to protecting and respecting your privacy. Please read this privacy statement carefully so that you know why and how we collect your information and how we will use it.

This statement explains:

How we use your personal information;

What personal information we pass on to third parties;

How long we keep your personal information;

Information on marketing communications;

Your rights;

How we use cookies;

Other relevant privacy information;

Changes in how we protect your privacy;

How to contact us.

When you visit our site for the first time, we will ask you to confirm the use of cookies in accordance with the terms of this notice.

If you have any questions about how we protect your privacy, please contact us by e-mail: info@0808.lv

HOW WE USE YOUR INFORMATION

This section provides the following information:

the categories of personal data we process;

sources and specific categories of personal data that are not received directly from you;

the purpose of the processing of your personal data; and

legal basis for processing.

We process your account data ("Account Data"). Account information may include your name and email address, a phone number and other details you provide when you sign up, as well as your purchase history. This data is obtained directly from you. We process your account data to operate the Website in order to be able to provide our services, ensure the security of the Site and Services and communicate with you. The legal basis for this processing is the performance of the mutual agreement and / or the conclusion of the agreement at your request, as well as our legitimate interests, namely the maintenance and improvement of our website and services.

We process information related to the provision of our services on our website ("Transaction Data"). Transaction details can include your contact information, bank account information, and transaction information. Transaction data is processed to deliver goods and services and to keep proper records of these transactions. The legal basis for this processing is the performance of the mutual agreement and / or the conclusion of the agreement at your request, as well as our legitimate interests, namely the proper administration of our website and trade.

We may process your consumer credit application information ("Leasing Data"). Leasing data may include data about your employment, marital status, solvency information and other data. Leasing data is processed only to contact the consumer credit companies about the possible consumer credit collateral required to pay for the purchased goods in case you choose the deferred payment option. The legal basis for this processing is the performance of the mutual agreement and / or the conclusion of the agreement at your request.

We may process the information you provide to subscribe to our emails and newsletters ("Messaging Data"). Messaging data is processed to send you relevant messages and news. The legal basis for this processing is your consent. Also, if we have already sold you goods or provided services on our website and you have no objections, we may process your messaging data based on our legitimate interests, namely to maintain and improve customer relationships.

We may process information relating to any notice you send to us ("Correspondence Data"). Correspondence data may include the content of the communication and the metadata associated with the communication. If communication is initiated in the communication forms of our website, the website will generate metadata related to correspondence. Correspondence data is processed to contact you and keep records. The legal basis for this processing is our legitimate interests, namely the proper management of our website and business, the provision of uniform and high-quality consulting practices and the settlement of disputes between you and our employees.

We may process your personal data as set out in this notice if it is necessary to meet or defend legal claims, whether arising from judicial, administrative or other out-of-court redress. The legal basis for this processing is our legitimate interests, namely the protection and safeguarding of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we are entitled to process your personal data as mentioned above, we are also entitled to process your personal data in cases where such processing is necessary to ensure compliance with our legal obligation.

WHAT PERSONAL INFORMATION DO WE TRANSFER TO THIRD PARTIES?

We want to gain and maintain your trust. To do this, we will only share your personal information when necessary.

We have the right to share your data with the following categories of third parties in order to provide you with our services as described in this notice:

We have the right to disclose your personal data to any of our group companies (including our subsidiaries and holding company, and other subsidiaries);

We have the right to disclose your personal data to our insurers and professional advisers in order to manage risks, obtain professional advice or submit, implement or provide protection in the event of a claim;

Financial transactions related to the purchase of goods on our website may be processed by our payment service providers. We share your transaction information with our payment service providers only to the extent necessary for your payment, refund and complaint needs.

We have the right to disclose your personal data to other service providers in order to provide specific services. For example, websites for hosting providers, delivery companies, server and hosting providers, email and SMS providers. In the event of subcontracting, we will take all necessary measures to ensure that our data controllers ensure the confidentiality of personal data.

In the event that you choose the deferred payment option, we will disclose your personal information, clearly identified on the payment form, to consumer credit companies. Such data includes transaction-specific data and leasing data. Given that, upon receipt of this information, consumer credit companies process the data as an independent data controller, we recommend that you read this credit institution's privacy policy before approving the transfer.

In addition to special cases, we are entitled to disclose your personal data in order to fulfill our legal obligations.

The third parties referred to in this paragraph may also be registered outside the Republic of Latvia, the European Union or the European Economic Area. If we send your personal data to such persons, we will take all necessary measures to ensure that your privacy is adequately protected. For more information on appropriate security measures, you can contact us by e-mail info@0808.lv

HOW LONG WE STORAGE YOUR PERSONAL INFORMATION

Your personal data that we process for any specific purpose or purposes will not be stored longer than necessary for that purpose or purposes. In any case, they are stored for no longer than:

account data will be stored for no longer than 3 (three) years after the last login to the account or your last purchase (whichever is later);

transaction data will be stored for no longer than 10 (ten) years after the end of the provision of services;

leasing data will be stored no longer than the execution or cancellation of the order;

messaging data will be stored for a maximum of 3 (three) years after the last login to your account or your last purchase (whichever is later);

correspondence data will be stored for no longer than 2 (two) years after the end of the communication.

Sometimes we can't specify exactly how long we will store your personal information. For example, access data will be stored for as long as necessary for specific purposes.

Notwithstanding the other provisions of this section, we have the right to store your personal data if this is necessary to fulfill our legal obligations.

Sometimes we can't specify exactly how long we'll keep your personal information. For example, access data will be stored for as long as necessary for specific purposes. We have the right to retain your personal data if it is necessary to fulfill our legal obligations.

INFORMATION ON MARKETING COMMUNICATIONS

If you have agreed, we will send you marketing communications in the form of emails or text messages to provide you with up-to-date information to help you view and find our products.

You can opt out of receiving marketing notifications from www.0808.lv at any time.

You can do this as follows:

Clicking on the "opt-out" link in any email;

By contacting our Customer Service team: info@0808.lv

If you opt out of receiving marketing notifications, we will update your profile to ensure that you do not receive such notifications in the future.

Please note that as www.0808.lv includes an extensive network of interconnected services, it may take a few days for the information to be updated in all of our systems, so you may receive notifications from us while we process your request.

Opting out of receiving marketing communications does not mean that communication about services, such as order updates, will be terminated.

YOUR RIGHTS

This section of the notice provides an overview of your rights under data protection rules. Due to the complexity of some of the rights, this Communication covers only the main aspects. We ask that you read the relevant legislation and guidelines for full information about your rights.

You have the following rights with regard to your personal information:

The right to access the personal information we hold;

The right to request the deletion of your data;

The right to restrict data processing;

The right to object to the processing of data;

Data transfer rights;

The right to lodge a complaint with the supervisory authority;

Right to withdraw consent.

If you want to exercise your rights, submit a complaint or if you have any questions, please contact us by e-mail: info@0808.lv

1. Right of access to data. You have the right to consent or not to our processing of your personal data and, if we process it, to access personal data and other additional information. Additional information includes information on the purposes of the processing, the categories of personal data processed and the recipients of the personal data. Assuming that the rights and freedoms of others are not affected, we will provide a copy of your personal data.

2. Right to correct data. You have the right to correct any data that is inaccurate, and for the purposes of processing, you have the right to supplement any data that is incomplete.

3. In some cases, you have the right to delete your personal data. Such cases include: (I) personal data are no longer necessary for the purposes for which they were collected or otherwise processed; (II) you withdraw your consent and there is no other legal basis for processing; (c) you object to processing in accordance with certain data protection rules; (d) the processing is carried out for marketing purposes; or (e) personal data have been processed unlawfully. However, in some cases you will not be able to exercise this right. Exceptions where processing is necessary are: (I) for the exercise of freedom of expression and information; (II) to ensure compliance with our legal obligations; or (III) to bring, enforce or defend legal claims.

4. In certain cases, you have the right to restrict processing. Such cases include: (a) you dispute the accuracy of personal data; (b) the processing is unlawful and you object to the deletion of personal data; (c) we no longer need your personal data for processing, but you need it to make, enforce or defend lawful claims; (d) you object to the processing in accordance with the public or legitimate interest until such objection is confirmed. If processing is restricted as described above, we are entitled to continue to store your personal data. However, we will only process it: (I) with your consent; (II) to bring, enforce or defend legal claims; (III) to protect the rights of another individual or legal entity; or (IV) for the pursuit of an important public interest.

5. You have the right to object to our processing of your personal data in connection with the specific situation in which you find yourself. However, this is possible to the extent that we need the processing in accordance with our or a third party's legitimate interests. If you object to such processing, we will stop processing personal information unless we can show a legitimate reason for the processing that is more important than your interests, rights and freedoms, or if the processing is necessary to raise, enforce or defend lawful claims;

6. You have the right to object to our processing of your personal data for direct marketing purposes. If you object to such processing, we will stop processing your personal data for this purpose.

7. You have the right to object to the processing of your personal data by us for the purposes of scientific or historical research or for statistical purposes. If you object to such processing, we will stop processing personal information, unless the processing is necessary for the performance of a task carried out in the public interest.

8. Right to data transfer. To the extent that the legal reason for our processing is:

your consent; or

performance of the contract or taking action at your request prior to the conclusion of the contract, you have the right to receive your personal data from us in a structured, widely used and machine-readable format. However, these rights are not available if their exercise adversely affects the rights and freedoms of others.

9. If you believe that our processing of your personal information violates the data protection regulations, you have the legal right to submit a complaint to the State Data Inspectorate, address Blaumaņa Street 11/13, Riga, LV-1011, www.dvi.gov.lv, or another supervisory authority according to the address of your place of residence, place of work or place of alleged infringement.

10. To the extent that our processing of your personal information is subject to your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of the processing prior to the withdrawal of consent.

HOW WE USE COOKIES

Like other sites, we use cookies. Cookies are small data files that allow us to provide you with a faster and more secure website experience. When you visit or communicate with our websites, service sections, apps, tools or chat sites, we or our authorized service providers may use cookies to provide you with a better, faster and more secure website experience, as well as for promotional purposes.

Cookies generally do not contain any information that could identify the user, but your personal information held by us may be associated with information obtained or stored by cookies.

Three ways to manage cookies:

External sources (1)

Browser settings (2)

Cookies from our website (3)

(1) Cookies from service providers

We use Google Analytics services to analyze how you use our website. You can learn more about Google's privacy policy here.

We allow the following trusted companies that comply with VDAR to use cookies or similar technologies to provide advertising or research services:

Our website uses Google Analytics to understand how visitors use the content of the website. If you do not want your browser to use Analytics, you can install the Google Analytics Browser Add-on. To learn more about Google Analytics and privacy, click here.

We use the Google Partners advertising system for direct marketing purposes. This helps us show you relevant offers. You can change these settings here. To learn more about Google's ads and privacy policy, click here.

For direct marketing purposes, we are entitled to use the Facebook advertising platform, which, according to the collected cookies, helps us to better identify the needs of the buyer. To learn more about Facebook's privacy policy, click here. You can also click here to change your ad settings on the Facebook platform.

(2) How can you manage cookies?

Most browsers allow users to opt out or delete cookies. Actions may vary depending on the browser and version. Here's up-to-date information on how to block or delete cookies on carrier websites like Chrome; Firefox; Internet Explorer and Safari.

Please note that deleting or disabling cookies may affect your user experience, and you may not be able to take advantage of certain benefits of our website.

(3) What cookies do we use?

There are four main types of cookies. Here's how and why we use them:

(1) Website functionality cookies: These cookies allow you to browse the website and use available features such as "Add to cart".

(2) Website Analytics Cookies: These cookies allow you to evaluate and analyze how our customers use our website, to improve both its functionality and your shopping experience.

(3) Customer preference cookies: when you browse or shop on www.0808.lv, these cookies will remember your preferences so that we can make your shopping experience perfect and tailor-made for you.

(4) Target or advertising cookies: These cookies are used to show you relevant advertisements. These cookies limit the number of times your ad is displayed and help us evaluate the effectiveness of our marketing campaigns.

OTHER RELEVANT PRIVACY INFORMATION

Third Party Websites

We may work with third parties, commonly referred to as service providers, who are authorized to place third party cookies on our sites or our services, apps and tools with your consent. These providers allow us to provide you with a better, faster and more secure website experience.

Please note that third-party cookies are covered by the third-party privacy policy, so we do not take any responsibility for these privacy policies.

Children's personal data

The services provided on our site are intended for persons over 14 years of age. The terms of an individual loyalty program or contest may include a different or higher minimum age limit for a participant.

If we have reasonable doubts about the processing of data of a person under the age referred to in this paragraph, we will delete such personal data from the databases.

HOW TO CONTACT US?

We always want to keep in touch with our customers (especially if you think we have let you down or could improve something).

Yes:

you have questions or comments about this statement;

you want us not to use your information in the future;

if you want to exercise any of the above rights or you have a complaint, please contact us.

You can contact our privacy specialists by writing to us: info@0808.lv